{"id":5517,"date":"2026-11-06T10:38:16","date_gmt":"2026-11-06T02:38:16","guid":{"rendered":"https:\/\/origin.shaid.org.cn\/notice-of-the-ministry-of-civil-affairs-the-national-office-on-aging-and-the-china-association-on-aging-on-deepening-the-provision-of-visiting-and-care-services-for-older-adults-with-special-difficu.html"},"modified":"2026-11-06T10:39:23","modified_gmt":"2026-11-06T02:39:23","slug":"notice-of-the-ministry-of-civil-affairs-the-national-office-on-aging-and-the-china-association-on-aging-on-deepening-the-provision-of-visiting-and-care-services-for-older-adults-with-special-difficu","status":"publish","type":"post","link":"https:\/\/shaid.org.cn\/en\/notice-of-the-ministry-of-civil-affairs-the-national-office-on-aging-and-the-china-association-on-aging-on-deepening-the-provision-of-visiting-and-care-services-for-older-adults-with-special-difficu.html","title":{"rendered":"Notice of the Ministry of Civil Affairs, the National Office on Aging, and the China Association on Aging on Deepening the Provision of Visiting and Care Services for Older Adults with Special Difficulties"},"content":{"rendered":"

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Notice of the Ministry of Civil Affairs, the National Office on Aging, and the China Association on Aging on Deepening the Provision of Visiting and Care Services for Older Adults with Special Difficulties<\/h2><\/div><\/div>[\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n
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Notice of the Ministry of Civil Affairs, the National Office on Aging, and the China Association on Aging on Deepening the Visits and Care Services for Older Persons with Special Difficulties<\/span><\/span><\/p>\n

To the civil affairs departments (bureaus) and offices on aging of all provinces, autonomous regions, and municipalities directly under the Central Government, and the Civil Affairs Bureau and Office on Aging of the Xinjiang Production and Construction Corps:<\/span><\/p>\n

In order to implement the decisions and arrangements of the CPC Central Committee and the State Council, advance the implementation of the National List of Basic Elderly Care Services as well as the Guiding Opinions on Carrying Out Visits and Care Services for Older Persons with Special Difficulties issued by the Ministry of Civil Affairs and other departments (Min Fa [2022] No. 73) and the Opinions on Promoting the Development of Mutual-Aid Elderly Care Services (Min Fa [2026] No. 11), deepen the visits and care services for older persons with special difficulties, continuously improve the working mechanism, and enhance service quality and effectiveness, the relevant matters are hereby notified as follows.<\/span><\/p>\n

I. General Requirements<\/span><\/p>\n

Adhere to safety first, with the primary task of preventing and reducing home safety risks for older persons, and on this basis expand other care services. Adhere to coordinated advancement, fully leverage the synergistic role of the government, society, and market, coordinate the use of various resources, and assist supporters (caregivers) in caring for older persons with special difficulties and fulfilling their support (care) responsibilities. Adhere to adapting measures to local conditions, based on urban-rural and regional differences, the distribution characteristics of older persons, and the endowment of service resources, implement categorized policies and make precise efforts. Adhere to empowering with science and technology, emphasize the organic combination of traditional methods and smart approaches, with online and offline coordination, to achieve the unity of precision, efficiency, and warm services.<\/span><\/p>\n

By the end of 2026, all localities, on the basis of existing work, shall further clarify work requirements and comprehensively carry out visits and care services for older persons with special difficulties; by the end of 2027, establish at the county level lists of visit and care recipients and lists of needs, formulate service lists by category, and further strengthen the building of the visit and care workforce; by the end of 2028, visits and care services shall be carried out on a regular basis, and a comprehensive regular and long-term mechanism shall be established.<\/span><\/p>\n

II. Clarify the Targets and Frequency of Visit and Care Services<\/span><\/p>\n

Provide visit and care services for older adults from households such as those living alone, empty-nest households, left-behind households, those with disabilities, those with severe disabilities, and families under the family planning special assistance program (hereinafter referred to as older adults with special difficulties). Older adults with special difficulties who live alone, are empty-nesters, or are left-behind, and who are of advanced age or have disabilities and thus face higher safety risks, shall be treated as priority targets and visited at least once every two weeks; where genuinely necessary, the visit frequency may be further increased. All localities shall, in light of local conditions and the needs of older adults, determine the scope of and frequency for visit and care targets, and establish a list of targets.<\/span><\/p>\n

III. Strengthen the Workforce for Visit and Care Services<\/span><\/p>\n

(1) Guide townships (subdistricts) to implement the list of performance duties, integrate resources, and organize personnel to fulfill the duties of visit and care services.<\/span><\/p>\n

(2) Support villagers’ (residents’) committees in establishing, in accordance with the law and as needed, committees on older adults, women, and children, and organize village officials, community workers, and leaders of villagers’ (residents’) groups to carry out visit and care services.<\/span><\/p>\n

(3) Actively develop and set up public welfare positions for elderly care services in accordance with regulations, strengthen the building of the elderly care assistant workforce, and carry out visit and care services.<\/span><\/p>\n

(4) Encourage volunteers of the ‘Silver Age Action,’ staff at meal assistance sites, neighbors, and younger healthy older adults to participate in visit and care services.<\/span><\/p>\n

(5) Community-level elderly associations shall participate in organizing and mobilizing elderly volunteers, managing services, and organizing mutual-aid activities such as ‘Old Partners.’<\/span><\/p>\n

(6) Encourage elderly care service institutions, social organizations, social work service institutions, and others to leverage their professional strengths and participate in visitation and care services.<\/span><\/p>\n

IV. Enrich the Methods and Content of Visitation and Care<\/span><\/p>\n

All localities shall actively carry out routine visitation and care in accordance with the list of visitation and care recipients. Based on the actual difficulties of the visitation and care recipients, establish a needs list; based on the content of the visitation and care services provided, establish a service list. At the same time, promptly connect with the supporters (caregivers) of older persons with special difficulties, and promote coordinated efforts between family responsibility and visitation and care. The methods and content of visitation and care mainly include:<\/span><\/p>\n

(1) Comprehensively adopt methods such as door-knocking visits, telephone contact, video calls, and remote intelligent monitoring to proactively show concern, confirm safety, and understand and keep track of the living conditions of older persons with special difficulties.<\/span><\/p>\n

(2) Conduct household visits and inquire about their well-being, providing services such as warm companionship and emotional comfort to older persons with special difficulties.<\/span><\/p>\n

(3) Where hidden home safety hazards are identified, promptly provide risk warnings and safety reminders.<\/span><\/p>\n

(4) In accordance with regulations, promptly report the reasonable demands and actual difficulties of older persons with special difficulties to township (subdistrict) governments, villagers’ (residents’) committees, and relevant departments.<\/span><\/p>\n

(5) In light of the visitation and care recipients’ own wishes and the actual needs for elderly care services, promptly connect with relevant elderly care service institutions; where other services are involved, actively assist in referrals to relevant organizations.<\/span><\/p>\n

(6) Conduct service follow-ups to stay informed about service delivery and continuously improve service quality and effectiveness.<\/span><\/p>\n

Where conditions permit, localities may actively provide professional services in conjunction with routine visits and care, including assisting in safeguarding the lawful rights and interests of older adults, assisting in the implementation of social security policy benefits, assisting in chronic disease management, health monitoring, and psychological counseling, and carrying out meal assistance, bathing assistance, cleaning assistance, mobility assistance, medical assistance, emergency assistance, and assessments for home-based age-friendly renovations. Actively mobilize personnel with professional skills to provide specialized and targeted visit-and-care services for older adults with special difficulties through volunteer services and other means.<\/span><\/p>\n

V. Strengthen Organization and Implementation<\/span><\/p>\n

(1) Strengthen organizational leadership. Provincial and prefecture-level civil affairs departments and offices on aging shall fully leverage the comprehensive coordination and organizational advancement functions of the aging work mechanism, work with relevant departments to strengthen policy guidance and funding guarantees, and promptly coordinate to resolve prominent issues. County-level civil affairs departments shall coordinate work forces and service resources across all sectors, and take the lead in organizing and implementing visit-and-care services in their respective areas; guide townships (subdistricts) in implementing the list of performance duties, establish visit-and-care ledgers for older adults with special difficulties, organize and carry out visit-and-care services, and achieve precise identification, precise ledger establishment, and precise services. Give play to the roles of county-level comprehensive elderly care service management platforms and township (subdistrict) regional elderly care service centers within the urban-rural three-tier elderly care service network, and coordinate efforts in collecting visit-and-care service demands, service referrals, and resource linkage.<\/span><\/p>\n

(2) Diversify funding sources. Civil affairs departments in all localities, together with relevant departments, shall improve the multi-channel funding mechanism and guide townships (subdistricts) in securing the funds needed to fulfill visit-and-care performance duties. Encourage enterprises, social organizations, individuals, and others to provide support for visit-and-care services for older adults with special difficulties through donations and other lawful means. Organize and carry out initiatives such as ‘Happy Door-Knocking’ to broadly guide volunteers in participating in visit-and-care services.<\/span><\/p>\n

(3) Strengthen data support. By the end of December 2026, all localities shall rely on the ‘One Form Through’ system to carry out data reporting for visit-and-care services for older adults with special difficulties, implement the principles of one data source per data item and multiple uses of a single source, avoid duplicate reporting, and reduce the burden on the grassroots. The National Elderly Care Service Information Platform will connect and interconnect with the national ‘One Form Through’ system and the ‘Silver Age Online’ information service platform, establish a database of older adults with special difficulties, and achieve efficient data sharing and common use.<\/span><\/p>\n

(4) Expand scenario applications. Encourage localities with conditions to develop intelligent application technologies and terminals to improve the digital and intelligent service level of visit-and-care. Localities with conditions may equip elderly households with devices such as smart call systems, smart electricity and water meters, health monitoring products, and life monitoring devices, to achieve real-time home safety monitoring and timely early warning of abnormalities, effectively preventing the risk of home accidents among older adults.<\/span><\/p>\n

(5) Carry out publicity and guidance. Civil affairs departments in all localities shall promptly summarize and distill innovative grassroots practices and mature experience, and intensify publicity and promotion efforts. Fully mobilize the enthusiasm and initiative of all parties to participate in and support visit-and-care services, and promote the formation of a favorable atmosphere in which the whole society cares for older adults with special difficulties.<\/span><\/p>\n

Ministry of Civil Affairs<\/span><\/p>\n

National Office on Aging<\/span><\/p>\n

China Association of the Elderly<\/span><\/p>\n

August 28, 2026<\/span><\/p>\n\n\n\n
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Source: Ministry of Civil Affairs<\/span><\/p>\n

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[vc_row][vc_column][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text] Notice of the Ministry of Civil Affairs, the National Office on Aging, and the China Association on Aging on Deepening the Visits and Care Services for Older Persons with Special Difficulties To the civil affairs departments (bureaus) and offices on aging of all provinces, autonomous regions, and municipalities directly under the Central Government, and…<\/p>\n","protected":false},"author":1,"featured_media":5518,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","footnotes":""},"categories":[23],"tags":[],"class_list":["post-5517","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-policy-interpretation","category-23","description-off"],"_links":{"self":[{"href":"https:\/\/shaid.org.cn\/en\/wp-json\/wp\/v2\/posts\/5517","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shaid.org.cn\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/shaid.org.cn\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/shaid.org.cn\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/shaid.org.cn\/en\/wp-json\/wp\/v2\/comments?post=5517"}],"version-history":[{"count":0,"href":"https:\/\/shaid.org.cn\/en\/wp-json\/wp\/v2\/posts\/5517\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/shaid.org.cn\/en\/wp-json\/wp\/v2\/media\/5518"}],"wp:attachment":[{"href":"https:\/\/shaid.org.cn\/en\/wp-json\/wp\/v2\/media?parent=5517"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/shaid.org.cn\/en\/wp-json\/wp\/v2\/categories?post=5517"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/shaid.org.cn\/en\/wp-json\/wp\/v2\/tags?post=5517"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}